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Archive
Trapped girls call for help on Facebook = technological incompetence
The original post seems to be, Trapped girls call for help on Facebook, and it has since spread over the web. First let's take this quote:
If they were able to access Facebook from their mobile phones, they could have called 000, so the point being they could have called us directly
In low signal, you SMS not call. They were after all "lost in a stormwater drain", and I'm pretty sure stormwater drains have low signal. Given that, you'd SMS 000 (or 999 in the UK)—but guess what, you can't... that service doesn't exist. And there lies the problem.
On Dec 3, 1992 the first SMS ever was sent, and on Sep 7, 2009 you couldn't ask the emergency services for help via SMS.
This situation authorities called “worrying”, because the girls in question updated their status rather than calling 000. I agree... it is worrying, but for a very different reason—it's possible they couldn't contact 000. (Note: I can't say what did or didn't happen in this case, the metainformation given is very limited... another issue!)
The UK? We're about to see the trial of emergencySMS starting on 14 September, great. It's aimed at "deaf, hard of hearing and speech-impaired people", not great. "You will need to register your mobile phone before using the trial emergencySMS service", not great. I really hope both issues are due to trial & are fixed before launch in 2010.
